JCPenney offers many online services to their customer’s one of them is order tracing service. In order to avail benefit of this service one just need to create an online account with the company by accessing the homepage of the website. One can purchase the product online and also track the order status of the product and get the idea about the complete order history after creating an account. If you do not have an account you need the order number and billing phone number to track your order. This is time saving and easy process as one has not to call the customer service to track the order status of their order.
Complete Procedure To Track Order Status Of Product Online:
In order to check the order status of your product you must have a computer or any other related operating system along with fast speed internet connection and must have order number and billing phone number in hand. You are required to follow the given below guidelines in order to track order status of your product.
Step By Step Guides:
- First of all you have to turn on your operating system and open the web browser which you are using currently in order to access the website.
- In the next step enter the URL into the search bar of browser to access homepage of the website.
- If you do not have an account with JCPenney and want to track your order, use the right side of the page.
- As you get an access to the homepage you are required to click on the option which is labeled as “track order” which is at the top right hand corner of the page.
- After clicking on this option you will be directed to order tracking login page where you have you provide your order number and billing phone number into the marked field.
- After providing the details you have to click on the button in the red box which is marked as “View order”.
- If you have already an account with JCPenney, you are required to enter your email id and password into the given field on the left side of the web page.
- Follow the screen instructions appeared on your computer screen to complete the process of order tracking.
How Do I Place An Order?
You can place an order by email, online, fax or by phone.
How Long Will It Take To Collect My Order?
Gift cards are processed within 48 hours after the order is received. Delivery date depends on shipping and payment method.
Can I Be Invoiced For My Order?
Yes, all orders will be invoiced apart from terms. Company incentive sales are responsible for issuing invoices through mail, fax or email per the client’s preference.
How Bulk Orders Are Shipped?
To track packages, the cards are shipped using company’s preferred shipper UPS 2nd day overnight mail, except if not requested. Clients may also give their own shipper’s account number if preferred.
- If you have any question regarding tracking of my JCP order at jcpenney.com then you need to call on their customer service number at 1-800-322-1189 24 hours a day and 7 days a week.
- Catalog inquires: you can call at 1-800-709-5777 for queries about formerly placed order or catalog billing inquiries.
- If you want to place a catalog order you may call at 1-800-222-6161 (Canada and US).
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